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Common Queries

Is the hair oil only for Hair-loss?

No the products are for anyone seeking to have healthy hair and prevent hair loss.

What is your return policy?

Are your products safe for babies and children?

Yes our products are safe for everyone. We do not use any chemicals that would be hazardous. All ingredients 100% Vegan plant based.

We do not accept returns, exchanges or refunds. All sales are final. We believe if it was delivered to you the universe meant for you to have it. Please note, Cosmic Coston reserves the right to refuse all returns. 

Shipping & Handling

On occasion Cosmic Coston offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Cosmic Coston ships to most countries worldwide via USPS for all domestic and international packages.

Shipping & Handling Charges are as follows:

$8.95 flat fee for domestic, all states within the USA 

$14.95 flat fee for all international countries we ship to worldwide 

Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub. 

Are the products 100% Vegan?

Yes our products are 100% Vegan. Derived from the most powerful plants.

The vinegar smell on the clothes?

When unpacking a Garment with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.

FAQ: FAQ
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